No Refund Policy

1. Final Sale Policy

All purchases made on AKME Cinema are final. Once payment is completed, no cancellations or refunds will be allowed under normal circumstances. We strongly encourage users to review all product/rental details carefully before proceeding with payment.

2. Non-Refundable Items

The following are strictly non-refundable and non-cancellable:

• Digital film rentals
• Digital content and streaming access
• Digital badge contributions and associated benefits

3. Refund Exceptions (If Applicable)

Refunds will only be considered in the following cases:

• If the user was charged twice for the same item.
• If there is a technical failure on our side (e.g., content not delivered due to server error).

To initiate a refund request, users must:

• Contact support within 48 hours.
• Provide valid proof (e.g., bank statement, payment receipt screenshot).
• If approved, refunds will be processed to the original payment method within 5–7 business days.

4. Digital Streaming Rentals

• Films rented via AKME Cinema’s digital service are accessible for 48 hours from the time of purchase.
• These rentals are non-refundable once streaming access has started.
• If users are unable to access the rental due to a verified technical issue, they must contact support immediately.

5. Pricing Changes

We reserve the right to modify pricing at any time without prior notice.

6. Contact Us

If you have any issues, please reach out to us via our Contact Form.

Message us directly on WhatsApp.